Delivery & Returns

We post worldwide from Glasgow. In-stock titles are dispatched by Royal Mail within two business days — often the same day, depending on when your order arrives.

Delivery

Delivery is charged by weight, and the exact cost is shown in your basket before you pay.

Destination	Up to 0.3 kg	To 1 kg	To 2 kg	Over 2 kg
United Kingdom	£3.95	£4.95	£6.95	£9.95
USA & Canada	£12.95 (to 0.5 kg)	£19.95	£29.99	£39.99
Europe	£12.95 (to 0.5 kg)	£18.95	£24.95	£29.95
Rest of the world	£16.95 (to 0.5 kg)	£22.95	£34.95	£49.99

Orders sent outside the UK may attract customs duties or import taxes on arrival; these are set by the destination country and are payable by the recipient. We cannot ship to Belarus, the British Indian Ocean Territory, India, Moldova, Pakistan, Russia, Sri Lanka or Ukraine.

Cancelling an order and returning books

If you change your mind

Under the Consumer Contracts Regulations 2013 you may cancel your order at any time up to 14 days after the day you receive it. Email us at books@saltirebooks.com — a model cancellation form is in our Terms & Conditions, but any clear statement is fine — then return the books within 14 days of telling us.

Condition of returned books

You are welcome to examine a book as you would in a bookshop. We may reduce your refund — up to the full price — where a book has been handled beyond that: reading it through, scanning or copying it, marking it, or damaging the binding. A returned book we can no longer sell as new may receive no refund beyond the delivery charge.

Return postage

For change-of-mind returns you pay the return postage and are responsible for the books until they reach us; we recommend a tracked service and proof of postage.

Refunds

We refund within 14 days of receiving the books back (or your proof of posting them), to the payment method you used, including the standard outbound delivery charge you paid.

Damaged or faulty books

If a book arrives damaged, misprinted or otherwise faulty, email books@saltirebooks.com with your order number and a photograph. We will replace it or refund you in full, including all postage — your rights under the Consumer Rights Act 2015 are unaffected by anything on this page.